About Us
Our Agency was built on the principles of providing reliable, discreet, and affordable services. Our diversified services continue to grow by following technical advances, improving our standard services, and listening to our clients. Our unique service has established our place in this industry. This allows us to make a distinctive and substantial impact for our clients.
Our Mission
The mission of CNI Investigations is to provide the highest quality professional investigative services available at a reasonable price. As professionals it is our goal to seek out and discover the facts so that our clients may make the best informed decisions possible. We take very seriously our need to be accurate, unbiased, and fair to all parties reporting all facts uncovered regardless of what those facts may be.
Our Core Values
Our core values are very simple. We will constantly strive for total honesty in our dealings with clients, professionalism in all of our activities, and will demonstrate discretion in order to protect our client's interests.
Terms and Conditions
CNI Investigations is a seperate entity and retains all of the rights and privileges of an independent contractor, including the right to refuse to engage in or participate in investigations and/or investigative activities that it may deem to be unsuitable. Under no circumstances will CNI Investigations abdicate its control or place itself or any of its employees under the direct control of a client.
CNI Investigations recognizes the desire and needs of its clientele to retain privacy and confidentiality of all communications and of the work product itself. It must be noted however, that the courts may not recognize any sort of Investigator-Client privilege and may compel such communications and/or work product to be disclosed. This may be avoided by having CNI Investigations employed by the client's attorney to assist him/her in the handling of the client's case. In this manner, the investigative service will fall under the Attorney-Client privilege and will be protected against forced disclosure.
CNI Investigations is a finder/verifier of facts. It does not render generalized opinions but will provide a client with an evaluation of the facts that it uncovers whether those facts are favorable or unfavorable to the client. At no time, will CNI Investigations destroy, conceal, fabricate or otherwise deal with facts in an unethical or illegal manner. It will, as stated above, seek to retain all confidences and privileges wherever and whenever possible.
CNI Investigations often utilizes the services of various information brokers and services in its efforts to accomplish the wishes and goals of the client. These services often require payment immediately upon rendering their services. CNI Investigations whenever possible, wiill make all reasonable efforts to advise the client of estimated expected costs and expenses prior to incurring such costs and/or expenses. However any failure or inability to do so will in no way reduce or eliminate the client's obligation to pay for those services.
CNI Investigations charges for its services and not for the results of those services. Services are billed at an agreed upon hourly rate, plus all costs and expenses incurred. CNI Investigation requires an initial retainer from the client prior to instigating any services on the client's behalf or at the client's request.
1. The hourly rate is based upon per man-hour activities on the client's behalf. Such services may include, but are not limited to, surveillance activities, interviews, record checks, case preparation, meetings with clients/attorneys, attendance at depositions and providing testimony before courts, mediators, arbitrators, panels, and administrative or regulatory bodies.
2. Actual costs incurred on behalf of the client include, but are not limited to phone calls, mileage (computed at the current government rate) or other travel expenses, copies and reproduction costs, postage or other delivery costs, payments to informants, costs of utilization information sources and brokers and all other such expenses incurred during, or as the result of, the conduct of the client's investigation or on behalf of the client.
3. Upon acceptance of an investigative assignment, CNI Investigations requires a client to pay a non-refundable retainer in the amount to be agreed upon by the parties and based on the nature and type of the requested investigation.
4. CNI Investigations will provide the client with monthly billings which will reflect the actual number of man-hours spent investigating the client's case and the amount of monies expended on behalf of the client or incurred as the result of the client's case. Any payments made during the month will be reflected as a deduction from the amount due and owing.
5. Any bill or monies due that are not paid within the time frames above set forth, will accrue interest at the rate of one and one-half (1.5%) per cent per month on the unpaid balance, until paid in full. The client will also be responsible for any and all collection costs, including reasonable attorney fees and court costs incurred by CNI Investigations taking action to collect on any account that is thirty (30) days or more past due.
CNI Investigations makes no warranties, either express or implied, as to what the results of any investigation may be. As stated above, the client is purchasing an investigative service and not the results of an investigation. CNI Investigations is the sole owner of its work product and will only provide the results to a client upon receipt of payment in full for all rendered services and incurred expenses.